ZynMeet - Refund Policy

Effective date: 01/07/2025

Introduction

At ZynMeet, we strive to provide a seamless and reliable meeting scheduling experience. Customer satisfaction is very important to us. This Refund Policy outlines the conditions under which you may request a refund for purchases made through our platform.

Free Plan

  • ZynMeet offers a free plan so you can explore and test our basic features before subscribing to a paid plan.
  • Since you can try ZynMeet for free, we encourage you to use this option to make sure the platform meets your needs before upgrading.

    • Paid Subscriptions

  • ZynMeet offers monthly and annual subscription plans.
  • By subscribing, you agree to our (Terms of Service) and this Refund Policy.

    • Refund Eligibility

    You may be eligible for a refund in the following cases:

  • Technical Issues - If you face a technical problem that prevents you from using ZynMeet, and our support team cannot resolve it within 7 business days.
  • Duplicate Payment - If you are accidentally charged more than once for the same subscription.
  • Accidental Renewal - If your subscription renews automatically and you contact us within 7 days of the charge, we may issue a refund.

    • Non-Refundable Cases

    Refunds will not be provided in these cases:

  • Change of mind after purchase.
  • Failure to cancel your subscription before renewal.
  • Inability to use the service due to lack of internet, device issues, or third-party restrictions.
  • Partial use of a subscription period (e.g., canceling mid-month).
  • Payment gateway charges - Transaction fees deducted by Razorpay, Cashfree, or other processors are non-refundable.

    • Cancellation

  • You may cancel your subscription anytime through your account settings.
  • After cancellation, you will continue to have premium access until the end of your billing cycle.
  • No further charges will apply after cancellation.

    • Refund Process

  • Approved refunds will be processed to your original payment method (bank account, card, or UPI) within 7–10 business days.
  • Actual timelines may vary depending on your bank, card issuer, or payment gateway (Razorpay, Cashfree, etc.).

    • How to Request a Refund

  • To request a refund, contact us at: contact@zynmeet.com.

    • Include:

  • Your registered email address
  • Subscription plan and payment details
  • Reason for requesting a refund

    • Our team will review your request and respond within 5–7 business days.

    Policy Updates

    ZynMeet may update or modify this Refund Policy at any time. Changes will be posted on this page with a revised effective date.